Durham Housing

Tenant Engagement

At DRNPHC, we believe that safe, inclusive, and thriving communities are built through strong relationships between tenants, housing staff, and local partners. Tenant engagement is at the heart of everything we do.

Why It Matters

Building Trust and Community

Tenant engagement fosters open communication and stronger relationships between residents and staff. When tenants feel heard and respected, trust grows — and that trust forms the foundation of a healthy housing community.

Strengthening Connections

Engagement events bring people together. Whether it’s a building BBQ, a safety walk, or a community clean-up, these activities help reduce isolation, build friendships, and create a sense of belonging among residents.

Listening to Lived Experience

Residents are experts in their own communities. Engagement gives tenants the opportunity to share feedback and insights that help us improve programs, services, and the living environment.

Empowering Residents

Engagement isn’t just about sharing information — it’s about giving tenants a voice and a role in shaping their community. When residents are empowered to participate in decision-making, everyone benefits.

Improving Housing Stability

Regular communication and proactive outreach help identify challenges early — before they become crises. This supports long-term tenancy, housing stability, and better outcomes for individuals and families.

Promoting Inclusion and Diversity

Our housing communities reflect the diversity of Durham Region. Engagement events allow us to celebrate different cultures, build inclusive spaces, and ensure that everyone’s voice is valued.

Examples of Tenant Engagement

  • Community BBQs and appreciation events
  • Child, Youth and senior programming
  • Safety and wellness workshops
  • Resource fairs with local agencies
  • Gardening and beautification projects

Our Commitment

We are committed to creating opportunities for tenants to connect, contribute, and thrive. Through ongoing engagement, we’re not just providing housing — we’re building community.